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 Password Change Instructions

Welcome to the Password Change page. Here Students, Faculty, and Staff of SSU can change their Network Account password.

Your Network Account provides access to the ResNet/Wireless Network, library research databases and logging onto university owned computers on campus.

New Account: New students can use the Password Change page to create their own secure passwords after the network account is established. In the past, students would need to come onto campus to change the network password from the one-time password but now you can reset your password here to get your new account started. Just follow the directions below.

New employees will need to visit the Help Desk with a picture ID to reset their one-time password. After this initial visit they will be able to make use of the Password Change page.

Active Account: To use this Password Change Page, you must already know your old password. For instance, if a password has expired and students are attempting to access research databases or log onto the wireless network they no longer need to come to campus to change passwords. Just following the directions below to change the password and you will have access to the databases or wireless network.

It is recommended that you also enroll for password reset features for your, MySSU, and your Network Account. Once you enroll, it will allow you to reset the passwords without needing to visit the Help Desk (we can no longer reset accounts over the phone or through email).


In the field for Network Username please enter your username. For students please enter last name followed by your first name initial (include any number that may be associated). For example, Teresa Smith would enter smitht7. For faculty and staff please enter your first name initial followed by your last name. For example, David Brown would enter dbrown. DO NOT type a domain such as or

You will then type the current password then create/confirm the new password. Please remember passwords must be at least eight (8) characters long and the password can only be changed once in a 24-hour period.

 Change Password